First National Real Estate Craigieburn

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Reviews of First National Real Estate Craigieburn

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  A Spinner Added November 02, 2022

  ★ ★ ★ ★ ★
  Jalal was very supportive throughout the sale process. House sold early in second week. Thank you Jalal...Also Leanne who was the rental manager thank you for all your support exceptional service and patience with stressed landlord. Cannot thank you enough.
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  Chelsea Burgess Added October 25, 2022

  ★ ☆ ☆ ☆ ☆
  Unfortunately, we had an unpleasant experience with Jalal and First National Real Estate. To start, from the first time we inspected the property Jalal spent the entire time speaking with an investor and did not acknowledge anyone else at the inspection. Onto the process of purchasing the property, Jalal was dishonest about other offers for the property- telling me the owner had declined a previous offer which we found afterwards was not true. When we asked questions such as how many previous owners the home had or when it was built, Jalal knew nothing about the property. Even a simple response such as “I don’t know but I will find out” would have been appreciated. It was very unprofessional and any homeowner listing their property with him should be weary about the quality of service. He was able to inform us the property was currently being rented and managed by his partner. The single family home was being rented out to THREE families whom kept the property and lawn in horrible condition including smoking in it. Certain rooms in the home smelt so badly of smoke that we spoke with Jalal about the carpets being steam cleaned. He told us the tenants would be required to provide receipts of the carpets being steam cleaned therefore we did not feel the need to put the requirement in the contract. Upon final inspection, we told Jalal the carpets did not look like they had been steam cleaned. His response was that he called the owners and reported back “they’ve been done, you can see the lines.” After settlement, our solicitor kindly asked for Jalal to please get the carpets cleaned and his response was “did you request for them to be done?” Beyond the dishonesty- what was more surprising was the ease of being dishonest. Upon getting to know our new neighbours, they’ve all reported about how horrible the tenants were. I feel sorry for the old owners for dealing with Jalal and and I also feel naive for trusting him. We wouldn’t recommend them to anyone- renting or purchasing.
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  Hannah Le Added October 24, 2022

  ★ ★ ★ ★ ★
  Leanne has been my property manager for 4 years. She deserves a six star rating. Always going over and above, late rental payment, property maintenance issues, etc, all resolved effortlessly. Leanne is knowledgable, dedicated and trustworthy. Recently she sold my property within one week, before it even got listed, negotiated for me a price that I am more than happy with. Leanne is by far the best agent that I have come across in years. Highly recommended.
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  Salim Muharba Added October 13, 2022

  ★ ★ ★ ★ ★
  First national has the greatest real estate service. They were very kind and generous to me and took care of me through everything without any issues. Highly recommend Jalal and the first national team. Would definitely buy a property through them again in the future.
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  Mina Bassilios Added October 11, 2022

  ★ ★ ★ ★ ★
  Have been with First National for almost 10 years now and Leanne has been very helpful along the way, definitely the best property manager I ever met.
  5 star for Leanne and her team!
  Would recommend them to anyone for their professionalism and helpfulness.
  ⭐️⭐️⭐️⭐️⭐️

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